WE HAVE NOT FULFILLED OUR TASK UNTIL YOU MASTER THE MACHINE.

An optimally operating flocking machine or a well-maintained production plant ensure an optimal amortization of the investment. Therefore we as the manufacturer offer various service options to our customers:

  • Telephone Hotline

    You reach us via our telephone hotline at +49-7071-94 910-0. You may also send us an e-mail.

  • Technical field service on site

    In case a failure needs to be remedied on site, one of our technicians will be delegated to your site short-term – wherever you may be located.

  • Inspection

    We offer inspection service for all our equipment. You send your equipment to our warehouse, we do the necessary inspection and/or repair and return the equipment to you.

  • Preventative maintenance & machine inspection

    We offer service contracts not only for complete plants, but also for individual machines. The extent of the maintenance or repair volume to be expected depends on the findings from the machine inspection during running production effected by our application engineer.

  • Telemonitoring of plants

    We offer telemonitoring for our control units that are programmable for memory.

  • Instruction & training

    On request, we offer flock and procedural training, incl. material science for your staff, either in your premises or in our technical lab.

  • Support

    We offer even support for flocking machines of other brands and are prepared to assist you best possible with the operation, repair or advice.

It is with good cause our customers rely on the rating „Made in Germany“. The exact planning is followed by precise, reliable engineering of the machines.

Service

You have a concrete service request? You may write us an email.